“After almost 2 months of pursuing him, he shared with us the album, which was a complete disaster”.
This newly wedded bride posted her bitter experience on Quora about the wedding. Payal Bijlani hails from Delhi. Both the families zeroed in on a hotel that was a refurbished royal palace in Orchha (MP, India).
The groom’s family hired the photographer from Bhopal. After two months of the wedding, couple asked for the album. The camera’s memory card got corrupted containing all the still images.
Photographer captured the screen shots from the video and designed the album. It was not a good quality album. How can it be when it is designed with screen shots of the videos.
Couples ended up having no picture from their wedding. Isn’t it painful? What is more painful after reading this? They were in 5 years of relationship. They had high hopes and wish lists for their wedding photography. Read her painful experience in the end of the post.
Lessons For The Photographers:
1. Wedding Doesn’t Take Place Twice:
Starting up a wedding photography business seems easy. You shoot a friend’s wedding, build a portfolio and generate instant money. Nothing unethical about it. But don’t forget it is a serious business.
Wedding does not take place twice. It is the most important day of somebody’s life. It is not a one day event. There is a story behind every wedding.
This story has chapters of years and months which gets the shape little by little in one single form of a story. You must shoulder this responsibility with due care.
2. Ask Yourself “Why There Are Two Slots of Memory Cards”:
I have seen almost every photographer that they don’t create back up in the second slot of the camera. Camera manufactures create a second slot in the professional cameras purposely.
I don’t know why they can not understand this simple fact. On the contrary, they use the second slot once the card is full in a first slot.
In that case, there is no back up within the camera. When you go home after a shoot, you are finished if card gets corrupted.
3. Don’t Compromise With Pro Memory Cards:
Professional memory cards are there. There is a reason why you pay three times an amount for a pro memory card comparing to amateur level memory cards.
Though, no card manufacturing company takes the guarantee of ‘No Failure’ situations. 99.99% pro memory cards do not fail. There is a second slot of memory card for 0.1% failure situation.
Always buy pro memory cards. The word ‘Professional’ is written on pro cards. Sony, Sandisk, Lexar and newly launched ProGrade make professional cards.
Lessons For The Brides & Grooms:
1. Your Intentions Are Right But Methods Are Wrong:
I know every couple wants their wedding photos great. Great things do not come cheaper. You always have a right intention to look for a professional.
But professionals bear costs for maintaining pro quality. For instance, they have a back up camera at the time of a shoot, bunch of memory cards and extra batteries.
Moreover, they have a second shooter along with a primary shooter. So in short, there are three still cameras. You shell out a lot of money on venue or decor. But, you cut corners at the time of hiring professional photographers.
2. Why professionals charge more money?
Professionals are not somebody that they shot the whole wedding in JPEG because they were playing around with different settings.
Or they ran out of memory space in their camera because they did not have extra memory cards. Extra memory cards mean more investment.
Accidentally, their camera falls down and brakes into pieces or it stops working and they don’t swear that it was working fine till just last night. They have back up cameras. It means that one photographer carries two cameras.
You don’t pay for the photographer. You are paying for the peace of mind that nothing will go wrong at your wedding. As you have professionals around.
I understand that the word professional is overly used. Read our post based on this : Who is Professional?
Though, Payal Bijlani had a different case. But, there is a lesson for photographers and couples in her story. Her post goes like this:
“I am from Delhi and for those who are not aware, weddings in North India are a big deal. After much research and discussion, both of our families agreed on a hotel that was a refurbished royal palace in Orchha (MP, India). It had the right blend of old world charm and modern facilities. Everyone was really looking forward to our wedding.
The groom’s family hired a photographer from Bhopal who was ready to travel for the wedding. Although we were thinking of hiring a separate photographer, the guy’s family convinced us that this guy can handle the photographs for us as well. So we just ended up having the same guy for both the sides.
Now coming straight to the D-day. This guy couldn’t make it for the events as his mother was unwell, and sent two of his team members. That was fine but these two guys came in very late, one of the pre-wedding functions was almost over by then.
Our families were patient and requested them to be punctual for rest of the events, which they did. On the next day, the main guy requested my father in law to make 100% of payment in advance as he needs it to pay for his mother’s treatment urgently.
Being the kind hearted person my father in law is, he paid the entire amount upfront. As per that guy’s promise, his team members covered the events and went off.
Fast forward to a month from wedding, my husband called up the photographer to ask for our wedding album. This guy kept saying that it’s not yet ready and he is busy with other events.
After almost 2 months of pursuing him, he shared with us the album, which was a complete disaster. So basically, the memory card of his camera got corrupted and he had not made a copy of the pictures. The only thing he had was the wedding video, and he had shared snapshots of the video when we insisted on pictures.
The quality of pictures taken from a video are terrible. There was not even one picture that we could show to anyone, not even the customary bride and groom pic. So the payment was already made and we had no pics.
Obviously both me and my husband blasted him to which he just said ‘I am sorry, it doesn’t happen regularly. It was a one-off case’. For him it was a one-off case, but for us it’s our lifetime memories. My husband and I had been in a relationship for over 5 years before our wedding and this wedding meant a lot to us. His act of carelessness ruined our memories.”
Her full post at Quora is here: httpss://www.quora.com/profile/Payal-Bijlani